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Return Policy

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.


Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at service@hellosunnyshop.com.

Please contact our Customer service at service@hellosunnyshop.com to get the return address.

SIZE CHART

Find out which size you are across different countries with our handy conversion guide. It’s best to use this as a rule of thumb.

 

INCH

SIZE US BUST WAIST HIP
XS 0 32 24-25 34-35
S 2-4 34 26-27 36-37
M 6-8 36 28-29 38-39
L 10-12 38-40 31.5-33 41.5-43
XL 14 42 34 44
2XL 16 44 35-36 45-46
3XL 18 46 37-38 47-48

CM

SIZE US BUST WAIST HIP
XS 0 81 61-64 86-89
S 2-4 86 66-69 91-94
M 6-8 91 71-74 97-99
L 10-12 97-102 76-80 102-105
XL 14 107 86 112
2XL 16 112 89-91.5 114-117
3XL 18 117 94-96.5 119-122

INTERNATIONAL CONVERSIONS

SIZE EU UK FR IT
XS 32 4 32 36
S 34-36 6-8 34-36 38-40
M 38-40 10-12 38-40 42-44
L 42-44 14-16 42-44 46-48
XL 46 18 46 50